The WRONG things for the RIGHT reasons…..
29 November 2018
Comments

Being safe on the ramp can present frontline employees challenges that we may not routinely think about in a leadership role. Over time we meet and observe many members of the Ground Handling industry.  Most care deeply about their teams and customers.

They care so much that sometimes they put themselves, their equipment, their team-mates and the customer’s aircraft at risk because they do the WRONG things for the RIGHT reasons.  Here are a couple of those things that I’ve observed over time:

  • In a rush to get the chocks on the plane, people have walked through the...
Is it Negligible or Is it Catastrophic
29 November 2018
Comments

Most people can quickly point out just how close that incident became to being a very nasty accident and how lucky they were.  In our organization we surely recognize this and the need to report “near misses” so we can be on the lookout for those potential catastrophes. This reporting has become one of the cornerstones of safety in our industry.

 

On a more alarming note, how many managers out there in the business treat the accident or incident that had negligible impact or consequences with less concern than the “big ticket” accident or incident?  Sadly, many...